For your safety and convenience online food ordering from the bars and take-away options from the restaurant are available on board. Spirit of Tasmania provides tie downs for motorbikes. They will be placed on a trolley for the voyage. Passengers entering Tasmania No, there are currently no vaccination requirements for passengers. Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. Save. "In the meantime, the company is continuing to work with Holly in the search for her missing dog, Ester. When you arrive at the Security Screening please present your E-Ticket and Photo ID. You can read further information about Pensioner Eligibility here. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550. Ms Alexander said Ester was her "best friend". Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck. I had put my dog in a kennel and checked it twice to make sure that the door was shut. If the animal is injured you can contact the RSPCA on 03 6427 2566 during business hours. She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. Please measure the full length of your vehicle from end to end. Spirit of Tasmania operates two ships which sail between Geelong and Devonport, departing both locations most nights. Please ensure the total length is measured correctly to ensure you are charged the correct price. How do I measure my vehicle and why do I need to provide this information? -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed totravel. Email: hobart@dhot.com.au. You are only permitted to drink alcohol that is supplied by us. Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. Please ensure you grab an overnight bag and any medication to take with you. No. Bass Strait Passenger Vehicle Equalisation Scheme. Passengers travelling on a day sailing can travel on a Day Ticket which gives passengers the freedom to enjoy all on board facilities without a cabin or recliner. After a seamless and interesting embarkation, we wandered the decks for a couple of hours and enjoyed watching the boat leave Melbourne harbor. Your booking number is displayed on the top right corner of your itinerary/e-ticket. Please refer to clause 6.6 of our Terms and Conditions of Carriage which states: (a) You are permitted to carry alcohol on board the Vessel. The daily struggle for food, shelter and safety as inner-city park becomes haven for homeless, Edmund Rice Education Australia issues apology to parents at school for failing to meet child safety standards, 'Highly effective': New studies reveal true impact of NASA's asteroid-smashing mission, How a blob of snake poo in CentralAustralialed to the discovery of a previously unidentified species of beetle, Move over Hass, new avocado varieties are being planted in Australia, Aunty Eunice spent her life fighting for justice, but died days before a crucial turning point, It's a major Australian city that's said to 'barely have a pulse'. "I had put my dog in a kennel and checked it twice to make sure that the door was shut," Ms Alexander explained in a post on social media. All loose gas bottles including butane cylinder canisters, (subject to quantities deemedas personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-. Thisform also outlines essential information you need to know about carrying such items. We cannot guarantee priority with loading or unloading due to load demands and operational procedures. https://spiritoftasmania.com.au/terms-and-conditions/terms-and-conditions-of-refunds. "TT-Line encourages Diane Caney to forward the petition to the company where it would welcome the opportunity to discuss the matters she has raised," he said. Exceptional Circumstances Card holders are not entitled to the pensioner fare. You will be required to provide registration details of all towed units in addition to your vehicle. Infants are under three years of age and travel free of charge. Visit coronavirus.vic.gov.aufor details. Alternatively you can pay via EFTPOS at Spirit of Tasmania Terminals. Do I need to provide tie-downs for my motorbike? Yes, you can send an unaccompanied vehicle. See map. Food was very good at fair value. Yes, Spirit of Tasmania is still operating its regular service between Melbourne and Devonport. You must agree to the following Terms and Conditions: Please help return Ester to her owner.". What to do if you find a stray animal. On Wednesday, Ms Alexander told ABC Hobart she walked around the cars parked in the ship's hold calling out the dog's name until early morning to no avail and while she was doing so vehicle alarms were going off and she "doubted [Ester] could hear me". "This demonstrates ZERO care on the part of the TT-Line. We had an enjoyable night passage on the Spirit of Tasmania. You need to know if the height is over or under 2.1 metres and the total length of your vehicle and trailer including the drawbar and overhang. If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to the Department of Primary Industries, Parks, Water and Environment (DPIPWE). No. You are cancelling the following sailing(s): {{ sailing.getOriginName() }} to {{ sailing.getDestinationName() }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}, {{IbpCms.paymentTravelInsuranceFlavourText}}, {{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}. Can I send my car on the ship if I'm not a passenger? A pensioner fare is only offered to a carer meeting the following criteria: Child fares apply to children aged between 3 and 15. Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card, as pictured and issued by Centrelink or Veterans Affairs. A woman's beloved pet dog has incredibly escaped from her cage and vanished - while on board the Spirit of Tasmania. The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. Please make sure you have filled in both password fields and that your password and confirm passwords match. How an unprecedented legal outcome led to native title over the sea, Labor set a superannuation trap and Dutton immediatelytook the bait, Small businesses could soon be legally obligated to protect your personal details, The treasurer says super tax changes will not be indexed. Yes, travel insurance is highly recommend when purchasing a fare that has non-refundable cancellation fee. What is the deadline to make amendments to my booking prior to departure? {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM, YYYY')}} at Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - Biosecurity Vet (03) 6165 3777. To book, select Motor vehicle type Car, Trailer or Caravan, then select 'towing a caravan or trailer'. If you wish to amend or cancel this type of booking, please contact your travel agent, for Spirit of Tasmania Freight bookings please call 1800 988 895 and Spirit of Tasmania Group and Special Event bookings please call 1800 204 687. Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. If the original recipient is unknown at the time of issuing the refund, the new gift voucher will be issued to the Contact Name on the original booking. For safety reasons,passenger access to the kennels is not permitted during sailinghowever regular checks are carried out and fresh water is supplied throughout the sailing. The gates for routine quarantine inspections open 2.5 hours prior to departure and boarding starts 1.5 hours prior to departure. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. Will you charge for the additional length? The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance. Now it's set for an overhaul. She has covered a range of areas and issues including crime, health, environmental issues, business . Medical clearance is required for women who are between 36 and 38 weeks pregnant at the time of travel (note: women who are 38 weeks pregnant or more are not permitted to travel.). The trip on board Spirit of Tasmania takes approximately 9-11 hours. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. The "air" supplied to the animals is provided by the ferry when it moves.Each cage has a piece of paper lining the metal floor and a metal box for water. Check-in was easy, and we didn't encounter lines anywhere. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. Amendment fees will apply. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). Please try again later. Caravans, motorhomes/campervans and boat trailers. It appears your address is invalid. Yes - dogs, cats, rabbits, guinea pigs, ferrets*, some birds, chickens and ducks may travel on Spirit of Tasmania. must to be included in the total measurement. Also the pizzas in the bar are very nice . 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. Credit card refunds will be processed at the time of the request. For information on public transport services in Tasmania, visit Tourism On Board during your sailing. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding. Owner Holly Alexander was on the ship travelling to Melbourne on Tuesday night when her Doberman and Rottweiler cross named Ester went missing. All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. A maximum of 14 vehicles are allowed per booking, provided there is an eligible passenger for each vehicle. No, there is no amendment fee when you amend your booking online. 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