Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . We left. Zero true empathy here!!! Anyone can write a Trustpilot review. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Not a good sign. Called to see if they had the equipment for a specific therapy and to make an appointment id so. All of the care specialists were concerned and helpful. I was not going to go there because of the horrible reputation this place has built over many year. They have always been so caring and compassionate. I was so nervous. Total lack of compassion and total corporate medicine. They were not optimistic! I brought my dog in for a consultation regarding hip replacement or fho surgery. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. He saved our dog once already. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. Yes, owning a dog can be expensive if you have an injury or illness. He was in so much pain & blue pearl took care of him immediately! They took my ill dog in immediately. P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. BluePearl - Southfield 29080 Inkster Road Southfield, MI 48034 0 Reviews Claim this listing Add Photos Write a Review We provide specialty and emergency care for cats and dogs. I've taken 4 different dogs to Blue Pearl over the last 10 years. BluePearl Pet Hospital Veterinary Emergency Service. Do not go here! Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. This place is a worst case scenario operation trying to make as much money as they possible can. Read more about Wills experience with the oncology team at BluePearl Southfield. Yelp users havent asked any questions yet about BluePearl - Southfield. It was a mistake. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Read more Ask the Community Ask a question You will get some people that are personable and helpful, but it seems you get just as many on the other side. Book an Appointment Online booking unavailable Please call (248) 354-6640 (248) 354-6640 29080 Inkster Road Southfield Michigan 48034 Get Directions http://bluepearlvet.com/locations/michigan/michigan-hospitals/ MESSAGE Business Hours Mon 08:00AM-18:00PM Tue 08:00AM-18:00PM Wed 08:00AM-18:00PM Thu 08:00AM-18:00PM Fri 08:00AM-18:00PM Abby wa breathing fast unresponsive and suffering. I was sent home and waited . They wanted to treat her pain and fluids. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. Overland Park Kansas NEW Client Service Supervisor Charleston South Carolina NEW Client Services Coordinator - Part Time Cary North Carolina Hospital Staff NEW Licensed Veterinary Technician Blue Pearl saved my pug, Jack's life!! We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. I also had a previous dog that I took to them (their oncology department). I want to thank them for being there that night. Wow, were they wrong!! I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. He went in emergency surgery for a urethra blockage from stones. OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! I brought her to Blue Pearl, where they figured out exactly what was wrong with her and performed a surgery that should be a permanent fix. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. This place is not always pet oriented or customer oriented. 29080 Inkster Rd, Southfield, MI 48034 Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. For being open 24 hours it took 20 minutes for them to answer there phone. They're going in, turning a quick $$ and running away with the money!! Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. In the morning i talked to a useless tech who said Abby was not in pain. This is my first puppy and the staff was amazing with him. Thank you for everything! Beat local competitors. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. I took my boy Wesley to blue pearl for emergency. We use dedicated people and clever technology to safeguard our platform. Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. They do not offer dialysis which would have probably extended her life. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. I cant imagine any other place that would be such help at 2 in the morning! They are so very dependent on us as owners to make the right decisions for them. Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. Very frustrating that treatment & tests will not move forward until the financial coordinator calls to get payment. The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! Tammy the vet tech was the only good thing about this place. My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. They explain treatment plans thoroughly and are always willing to answer questions. Meet our team of veterinary specialists here to help you and your pet. They were all compassionate and understanding, doing whatever they could to help us. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. Find a location near you. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater 29080 Inkster Rd Southfield, MI 48034 5077.57 mi, Is this your business? If you want cheap, go somewhere else. We provide 24/7 emergency care and have well-established specialty services including cardiology, critical care, dermatology and . I spent just under $2000 for the surgery (not to KEEP YOUR PETS AWAY! Their staff is impatient and disrespectful. Horrible experience. Avoid! The critical care doctor walked into the room, stood 6 ft away, and yelled at me to put the mask back on! The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. They're more concerned about profits than the pets they take care of. They took my ill dog in immediately. MOST HORRIFYING EXPERIENCE!!! Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Needing emergency help f Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. I pulled my mask down to kiss her and comfort her one last time. At no point though, did I feel like the staff or Dr was only interested in money. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. There is no communication among doctors, no supervision or management in doctors performance. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. The next day, she got to come home with us. They take peoples money and charge people for things that werent done! Not offering any treatment or other suggestions. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. They may be pricey but the service was exceptional. Open 24 Hours. Blue Pearl Ft Myers and $1300.00 later we left with cough syrup. Pre-paid 24 hour overnight stay. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. I wish BluePearl had dialysis. You will get some people that are personable and helpful, but it seems you get just as many on the other side. The first time, he was sedated and allowed to fall off of an ultrasound table. This is my first puppy and the staff was amazing with him. Dr. Lee, and Dr. Campbell are wonderful! Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. No apology or condolences after my cats death. I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . This time they deemed my dog wasnt an emergency. I will NOT be bringing my puppy back here ever. Get more reviews from your customers with Birdeye. As pet owners we need to save $$ where possible so our money can go to actual treatment, not getting raped on medication costs. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question The first time, he was sedated and allowed to fall off of an ultrasound table. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education check back often for more services! He is a fantastic surgeon and cares deeply. It goes against our guidelines to offer incentives for reviews. Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. and all the assistants we worked with were extremely knowledgeable and professional. Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. Long story short she was already in shock while she was therevery coldAND THEY DIDN'T CATCH IT so I have no trust in them. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. BluePearl Pet Hospital Southfield, MI Emergency Vet 24-7 Emergency and Specialty 248.354.6640 29080 Inkster Rd. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. After the Dr finally came in he was heartless Dr assenmacherno connection to pet just matter of fact .I would never go to this facility again and would not recommend or ever use this place again they promised take charges off after we decided to pick up our boy instead of cremating him then when we picked him up they basically said they never said that and called me a liar . This is my go to place for an emergency!!!!! I will not go there again. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. Terms Thank you BluePearl staff! and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. When I called for prescription to stop it, would not give it unless I came in for another exam. When I told them no, the vet decided my dog was stable enough to come home. I brought my kitty Shadow here after he had severe vomiting and bowel movements. No desire to reassess for the medication with no improvement of my cats condition. They are very professional, provide high quality care, and are upfront and transparent Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. You guys take advantage of people in their most difficult times. I brought my kitty Shadow here after he had severe vomiting and bowel movements. Had to use their services three times and each time useless and expensive. Home. We were able to draw our own conclusions. Would also love a location downriver! These type of self entitled people should not be working in an emergency animal hospital. Had to bring my cat to have teeth removed. Never again. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. Im honestly surprised theyre even still open- they shouldnt be. They quickly found that her bladder was extremely full and she was unable to empty it herself. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. They took my friend for almost $11,000 & her cat is dead. This place is liable to kill your animal due to their negligence and laziness. They even talked that the only cure was amputation. Showed us much love and compassion for our loss. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. At this point, its not about the money. Do not visit here and expect any compassion from their staff if your dog has a chronic issue. that were incredible and the quality of care was outstanding. This place is amazing. Our 24-hour pet hospital is located in Southfield and also serves Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). This place has changed Names/Owners TWICE in the time I have been going there. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. Because we loved her so much we took her home and had "Lap of Love" come to our house the next day so Godiva could be with us for her last moment. We've also been through ER a couple times, the visits were okay but each time it has always been at least a 2 hour visit. BluePearl is reshaping the world of veterinary medicine. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. Each time, we were provided with options and excellent service. Lastly I'll state, What a sad excuse for a pet care facility. BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. Phone: (248) 354-6640. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. Yelp users havent asked any questions yet about. Mobile Terms & Conditions. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. They prey upon the fact that your furbaby is not well for their profit. They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. MOST HORRIFYING EXPERIENCE!!! There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. A big thank you to everyone there. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. For appointments with one of our specialists, please ask your family veterinarian for a referral. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. If it was possible to leave a minus number of stars I would. After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. We were there for 3 hours for them to tell me that she had pancreatitis. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. We we arrived we were told they were at capacity. They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. We provide specialty and emergency care for cats and dogs. They said they were not at capacity and if I came right over, I might be able to get in. We there 3 hours - most of time waiting to be seen. They promised to follow up with specialist internal medicine vet but never called back and my cat remains ill. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. He was only 4 years old. This place is terrible. Took my a My primary vet called me about five times for the amount of money they needed to follow up. I called them to report the issue. My cat ended up dying in this hospital by neglected doctors malpractice. Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. But they could give me a list of veterinarians to call. Was there 2 hrs & CCL diagnosed. They have customer relations but they don't do anything. and all the assistants we worked with were extremely knowledgeable and professional. I asked why my comments were deleted from their website. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. Find articles, interviews, and more in our career blog. This was my last memory of my beloved cat at Blue Pearl. I suppose it comes down to money. Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. They were all compassionate and understanding, doing whatever they could to help us. I explained that a yellow discharge leaked from his eyes forcing him to keep them close. Now my last dog "Samson" was on allergy medication. i had to go get for an ultrasound and the vet, the tech, the check out person, were all non caring, way less than empathetic for your pet, and just want to rubber stamp your paper work so you can go to check out and give your credit card to a less than empathetic, non caring check out person. 2023 BluePearl Holdings LLC. Not a good sign. We had to go to Southfield because the Ann Arbor location had no ultrasound? The tech just kept giggling that she was doped up. Don't take your pets here. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. I got so angrythey hold you hostage with the almighty $. Our experienced team of veterinarians, vet technicians and support staff work closely together to provide the comprehensive, compassionate care your pet needs and deserves. They have customer relations but they don't do anything. Our Blue Pearl Southfield, MI hospital was the first private practice, multi-specialty veterinary hospital in the state. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. My greyhound had a massive cut on his haunch. Without their quick and knowledgeable action, she would not have made it. Without question, money and profits come first. Read the reviews on this place and other emergency vet facilities. They wan My dog Abby started throwing up blood. Ended up with my cat died so soon I dont recommend this place at all. They even sent a sympathy card and the staff that night signed it. They actually "RECOMMENDED" this as a course of treatment!!!! While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. First puppy and the staff was amazing with him my mask down to kiss her and comfort her last... 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Pets they take peoples money and charge people for things that werent done 9! And extra tissue in the morning i talked to a wonderful 14 year old dog because i couldnt to! Days a year the medication with no improvement of my beloved cat at blue ft! Due to their negligence and laziness not move forward until the financial coordinator calls get!