You can now pay in full just 28 days before you travel, giving you flexibility if plans change. While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. Unfortunately not -your easyJet holidays credit can only be used towards an easyJet holiday, as explained in our. You can still use it but we recommend that to get the best experience, security and speed, you use the latest versions of Chrome, Firefox, Safari or Edge. If your flight is delayed, re-scheduled or cancelled, you will be contacted by the easyJet holidays team. Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. For this reason we wont have traditional holiday reps in your resort or hotel, a welcome meeting, or notice boards or information books. See below for more information around all-inclusive holidays. Our transport providers are the local experts and will use their knowledge of the destination and airport experience to calculate your transfer pick up time to ensure your journey to the airport is stress free and that you arrive with enough time to drop off your bags and clear security. We dont support some of the earlier versions of Internet Explorer any more. If youve booked a transfer, you can see your arrival instructions by viewing your booking or in your 72 hours to go email youll also find the contact details for our transfer partner, so you can contact them directly with any issues. Youll find more information about safety considerations: We cannot stress enough how important it is take out comprehensive travel insurance at the time of booking. Free Child Places -One free child place for every two full paying adults sharing accommodation is available on selected holidays departing between 01/04/2023 and 31/10/2024, where you see the Free child place label, subject to availability. A number of our hotels, particularly in Turkey and Greece, will allow for cats and dogs on the hotel grounds. Some countries (such as Portugal) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. You can find out more on our flying with children page. BotPenguin is the most well-known and most effective chatbot creator. If youre still having issues, please contact our team who will be able to re-send your documents to you. I want a cash refund for my credit is this possible? Holidays subject to availability. So if youve already cancelled your booking once, get in touchwith our team to discuss your amendment. Noise: Road traffic or aircraft noise may be heard (if you are near a flight path). You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. I booked on or later than 1st November 2022. While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. The carrier covers a network of over 1,000 routes in 23kg luggage allowance: 23kg pp for adults and children (excluding infants). In many of our hotels, the front desk also receives return transfer details so they may also be able to help. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can select your seat or book a large cabin bag (subject to availability) on the easyJet website or via the app right away. Hotels with open-air restaurants may attract local birds and cats and although hotels do their best to discourage them, please dont feed birds or cats or other wildlife. Group holidays - 25 off per person-25 off per person for groups of over 10 passengers on one booking, minimum spend 2,000 per booking based on the total price . On The ground team will keep you informed of when your luggage will be returned to you. Your hotel reception can confirm the times to you when you arrive. You can expect the following at an all-inclusive hotel: Identification: on arrival you may be given an identification bracelet or card to be shown when ordering drinks, meals. Building work: Theres a possibility that building work may be taking place as resorts and hotels continue to develop. Offer only available by phone. Once youve confirmed youre happy add your credit to your account, itll be ready to spend! All of customers should receive their booking confirmation email and documents shortly after booking their holiday - check your junk/spam folder if you can't see this in your inbox. Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. Unfortunately not. This means the closer to your planned departure date you cancel your holiday will determine the cancellation charges that will apply: 59 days to 28 days: 60 per person (loss of deposit). You can purchase one before you travel from the official Visa2Egypt portal(all e-visa applications must be submitted a minimum of 7 days before your arrival) or your nearest Egyptian consulate. Find out more about how to select your seats here, and how to book a standalone large cabin bag here. Prices are subject to change. Your easyJet holidays credit is typically valid for 12 months from date of issue, though your departure date can be beyond this so you can book any holiday currently on sale on the easyJet holidays website. We know when youre away, your time is precious. Currently, youre only able to book a holiday for up to 9 people on our website. If the deposit and/or balance is not paid by 28 days prior to the date of your departure, we reserve the right to cancel your booking. I booked my holidayon or later than 1st November 2022. Remember to take a copy of your policy with you, especially the emergency assistance contact number. These visas are valid for up to 30 days. Beach & lake holidays also include transfers. You can find out more about our partner airlines on our, If youre an easyJet Plus member, your existing. Subject totheBest Price Guarantee Terms & Conditions. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. This will mean in the event of disruption to any of your services, all travellers on your booking will be dealt with in the same way. If the request youd like to make isnt on the list in our online booking journey, or youve already booked your holiday, you can get in touch with our team to discuss this further. Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Book your perfect package holiday now. If you have Click on the Add button field. If youve already booked and we consider that a change to your holiday is important, well try and tell you about it before you go. Alternatively, if you already have an easyJet holiday booking with an outstanding balance, login toyour accountusing the email you used to book and view your booking. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. These meals will be included in the price of your holiday and, for these meal times, it is likely that no other meal service will be operating. You can create your personalized chatbot in minutes using their flow builder without writing a single line of code. Insects and animals: Ants, mosquitoes and cockroaches are common in hot countries. If we do have to cancel your holiday, we really hope this will give you even more reason to re-book with us again. Air conditioning may be restricted to particular times of the day and to the hottest months of the summer. Prices are subject to change. Where can I find information about how I can ensure my safety and wellbeing while Im away? If you have any issues while youre away, were here for you 24/7 through our UK based On Holiday Support team. Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. Find out more on how to spend your credit. Passengers of BA-owner IAG and rival EasyJet have yet to reclaim some 724m (643) in travel vouchers going back to the beginning of the pandemic. Prices are based on a 3 night stay (city breaks) on selected dates between Feb 2023 - Jun 2023, a 7 night stay (beach holiday destination) on selected dates between Mar 2023 - Jun 2023, or a 7 night stay (lake holiday destination) on selected dates between Mar 2023 - Oct 2023. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. If you booked your easyJet holiday through a travel agent, please speak to them directly about any changes you wish to make to your booking. If it doesn't give you the information you need, read further below for more details. Chatbot Conversations. In all cases, outdoor sports and facilities are subject to weather conditions. What if I test positive for Covid-19 on holiday? Tracking gaining insights and consumer data. Interactive Dashboards To Booking Conditionsapply. Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. Some seats on board the aircraft are restricted but we show you which ones when booking. What happens if my flight is delayed or cancelled? If you're currently on holiday and have tested positive for Covid-19, you should notify your hotel immediately and then contact our 24/7 On Holiday Support team on +44330 551 5160. Changes are subject to paying any difference in holiday cost. Weve included links to essential reading to help you understand the health and entry requirements for your trip. WebOur easyJet Chatbot is now available on easyJet.com . 59 days to 28 days: 60 per person (loss of deposit). Ive incurred expenses as a result of flight disruption, how do I make a claim? Some hotels may charge for access to the Wi-Fi network or impose usage limits. Once youve logged in, head over to the redeem gift card section of your account. Offer not available by phone. How will you keep me informed if entry requirements change? Hotels could also be affected by building work or renovations. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. Will I see any reps while I'm on holiday? While a number of hotels that we work with are able to accept bookings for stag or hen dos, this isnt always the case. If you want to add extra bags or sports equipment for your holiday, you can do this when you check-in online or via the app 30 days before departure. If youre travelling with family or friends on the same flight and booking, you can pool your total weight allowance. Some bars and restaurants may also not be free of charge. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! This deposit amount is decided by the hotels directly rather than by us. If you think you've given us any incorrect contact details when booking your holiday, please contact our team who can look into this for you. That's a promise, All our resources on keeping you and your family safe on holiday. Alcohol: drink responsibly when on holiday. Our easyJet Chatbot is now available on easyJet.com . If your hotel advertises sport or watersport activities, these are likely to be payable extra unless stated as being included in an all-inclusive package. Currently, it's not possible to set up a direct debit to pay for your easyJet holiday. Some of our hotels are situated on a hill side or have a lot of steps, and this may not always be obvious from our hotel descriptions and images. The Foreign, Commonwealth and Development Office (FCDO) website offers up to date travel advice for all holiday destinations including entry requirements, medication restrictions, health, health and safety, security, local laws, local customs and much more. You can apply for this on the, To claim back any expenses you may have incurred as a result of flight disruption, youll need to complete the, To prepare for your trip abroad and find useful information about safety, health, local laws, natural disasters, political situation, passport and visa requirements visit the, We know it's important to feel protected when booking your holiday. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. Make sure you visit our customer safety and wellbeing centre for more information on flying with allergies and how to ensure your safety while youre abroad. What happens if I have an issue with my luggage? 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