Passengers arriving at Stansted Airport faced queues of nearly two hours after a problem with e-gates at passport control. On social media today, one traveller wrote: 'The lack of staff on passport control in arrivals is absolutely ludicrous @STN_Airport. STN - London, Stansted Airport Current Conditions. While some may have encountered a smooth departure from London Stansted Airport there are other travellers who have expressed their disappointing experience. "Herding people like cattle towards security, constantly being harassed and barked at by Airport Ambassadors being treated with contempt and aggression by those poor souls who operate security is an experience never to be repeated. www.airport-stansted.com assumes no responsibility for loss or damage as a result of relying on information posted here. After 9/11, the American authorities started to take a much tougher attitude to both airport security and passenger background. And yesterday Heathrow stopped departures as passengers were forced to wait hours for baggage. 25% of our users found tickets from Orlando Airport to the following destinations at these prices or less: London $314 one-way - $723 round-trip; Paris $498 one-way - $666 round-trip; Rome $517 one-way - $896 round-trip. The travel group said its UK operation 'continues to lead the way' for summer bookings, which currently show an 11% increase against the levels seen in summer 2019. Some travellers couldn't resist expressing their opinions with one saying they were 'not a happy bunny', For daily updates and all the latest breaking news sent straight to your inbox sign up to our daily newsletter. Inside the forest palace 'Putin shares with his gymnast lover and their secret children': Luxury estate Do not sell or share my personal information. Spain issues travel warning to Brits visiting Canary or Balearic Islands, TUI, easyJet, Jet2, British Airways: Travel expert advises holidaymakers to 'know their rights' to avoid airport chaos, Snow forecast in Cambridge, Peterborough and Ely next week as temperatures plummet, The BBC weather forecast suggests "sleet showers" are on their way in Cambridgeshire - with temperatures set to hit lows of -3C, Resident slams safety of 'pitch black' Cambs footbridge used by thousands daily, The resident said: "I told my (female) housemate not to walk over it". Picture: Georgie Whim. London Stansted Airport gave its response to queues highlighted by an MP on Sunday. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. It was only topped by staff on the gates who would not answer simple questions or even acknowledge passengers while standing behind a poster with Patient, Tolerant, Reasonable obviously demanding this of passengers only". However, not every flyer has left a negative comment with 29 per cent of comments falling in the 'Excellent' category, the highest rating so it can't be all that bad at Stansted Airport. The information displayed on this website is gathered from third-party providers with a wide reputation on the sector, which in turn . 20 June 2022. 2023 BBC. REFINE SEARCH. One traveller took to Trustpilot to express the "complete shamble" check-in and bag drop was and that the overall experience was "such a shame." Terminal. "They made us lose the flight due to the check in lines even if we were there 2 hours before and we had to re-book to another destination. February 26, 2023 . Gary Rycroft, partner with Lancaster firm Joseph A Jones, says the provisions of the Consumer Rights Act which require firms to carry out a service with reasonable care and skill do not apply as travellers have no direct contractual relationship with the airport. First, current levels of staff sickness are higher than normal. This caused long queues . Mr R Alderson shared: "Astonishingly bad. As always you can unsubscribe at any time. Get the balance just right between the buzz of Benidorm and the relaxation of the soothing Sandos Spa, chic pool with whirlpool and modern dcor that flows throughout. A deeply unpleasant experience.'. Meanwhile, passengers at Bristol Airport today slammed their experience as an 'utter shambles'. 7449236Z. Dr Felix Raekson shared: "The security Staff as well as the staff handling boarding could not be more unpleasant or down right rude if they tried. Here, conduct of the parties will be relevant. STN. However, other tweets suggested queues could be seen at the airport from as early as 3.30 am today prompting one person to urge holiday-goers to arrive at Stansted as soon as possible. In the late 1950s, hijackings of aircraft from Cuba to the US became commonplace, and soon unauthorised diversions began in the opposite direction. Step 1: Make sure you put the right postcode into the sat nav London Stansted Airport's postcode is CM24 1RW. "Herding people like cattle towards security, constantly being harassed and barked at by Airport Ambassadors being treated with contempt and aggression by those poor souls who operate security is an experience never to be repeated. In regards to the queues, a the Home Office did not address the queues pictured and filmed on Sunday, September 12. Terrorists will always wish to target civil aviation, says the aviation security expert, Philip Baum. Another wanted to share "the worst experience ever" and said they would "never fly from this airport again." After a long stint waiting for international travel to reopen it's no wonder so many of us have jetted off in recent months to enjoy a well-deserved break. With a great selection of activities and a fantastic All-Inclusive package . Holidaymakers should consider arriving at airports a day early to drop off their luggage before returning for their flights in order not to get stuck in queues, Stansted airport has said.. Staff . The best plan could be to pay for fast-track security, costing 4 at Manchester, 5 at Stansted, 6 at Edinburgh. Or by navigating to the user icon in the top right. Follow your airlines advice on when to turn up. Passengers at Heathrow and Stansted bemoaned the substantial delays in the early hours, apparently due to a lack of staff on desks, while there was also disruption in Manchester. Memmingen Airport has one passenger terminal building equipped with 10 check-in counters and 7 departure gates used for Schengen flights (1-3) on the ground floor and non-Schengen flights (4-7) on the upper floor. I normally arrive at airports a couple of hours before for European flights and am through with loads of time to spare. From "repetitive" announcements over loudspeakers, car parking issues, airport costs and missed transfers these travellers had a lot to say about their recent experience at London Stansted Airport in the past few weeks. Something went wrong, please try again later. Its really hot, lots of people, and everyone hates security, but the team were friendly, professional and swift, moving people through so people can then relax before their flights. And while some of these issues are uncontrollable some passengers are so passionate about the airport experience that they have taken to Trust Pilot to slam Stansted for not providing the experience they were hoping for. Explaining its process, the airport said each passenger has to stop and scan their boarding card to enter the passport control area, and follow all security checks. Video, At the crash site of 'no hope' - BBC reporter in Greece, Record numbers of guide dog volunteers after BBC story. One person videoing the incident described the scenes as an 'absolute joke'. Meanwhile, revenues for the past half-year increased more than five-fold to 4.5 billion euros (3.8 billion) against the same period a year earlier, when the firm was still struggling with Covid-19 restrictions. Another earlier in May congratulated the airport and said: "Ive been through Stansted many times as its the only airport that supports my route. Travel chiefs say the issues have been exacerbated by a huge increase in demand for travel following two years of Covid-enforced disruption. If it wasn't for the fact that Stansted has a captive audience of unfortunate travellers, it'd be a ghost town. . Change & refund tickets easily. Looking for a cheap flight? This data is provided only for informative purposes. We are currently recruiting for a number of roles at the airport. Travel expert Simon Calder explains Gatwick Airport EasyJet chaos. We had to unpack and repack entirely three times over a 2.5 hour journey complete with two security scanner . We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Stansted is just one of many travel hubs to be subjected to chaos. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Another felt as though they were "robbing customers blind" and were left "bitterly disappointed." In two decades of traveling I've never seen security even close to as unnecessarily go-hard as BER security. Stansted said it expects 240,000 passengers to pass through the terminal on the Easter weekend alone, compared with 8,000 last year, when Covid restrictions were still in force. Find BBC News: East of England on Facebook, Instagram and Twitter. Major airports across the country have faced uncontrollable cancelled flights, severe delays and hour-long queues as holidaymakers flee to jet away. After a 19-week ban on international leisure travel, from 17 May foreign holidays are finally legal What are your rights if you miss your flight due to airport queues? Another wanted to share "the worst experience ever" and said they would "never fly from this airport again.". Something went wrong, please try again later. . When lots of bags have to be hand-searched at security, the process is dramatically slowed down. By mid-morning at airports with a very large proportion of short-haul flights - such as Stansted, Luton, Liverpool and Belfast City - queues have largely eased, and generally stay manageable . It must be fair and reasonable to impose liability. Police looking for three people after man has leg broken in Essex brawl, University of Essex student sexually assaulted 4 women on campus and in Southend nightclub, Romford girl's leg was amputated after 'golf ball size lump' on foot turned out to be cancer, People have been sharing their brutally honest views on Stansted Airport. Mr R Alderson shared: "Astonishingly bad. The information displayed on this website is gathered from third-party providers with a wide reputation on the sector, which in turn obtain the information from the airlines. Arrived at 2am, no e passport gates working and long queues for manual checks by border farce. Arrived at 2am, no e passport gates working and long queues for manual checks by border farce. Stansted has been criticised by customers for days due to long queues, delays and cancellations. Start your Independent Premium subscription today. Well done @BorisJohnson. Travel by train from Ilford to Stansted Airport in 1h 25m. It is understood the Labour MP for Tottenham did not follow-up his 06:24 BST tweet, which criticised Prime Minister Boris Johnson and Home Secretary Priti Patel and used the hashtag #backlogBritain. By mid-morning at airports with a very large proportion of short-haul flights such as Stansted, Luton, Liverpool and Belfast City queues have largely eased, and generally stay manageable, though often with an afternoon bulge. London Stansted Airport gave its response to queues highlighted by an MP on Sunday. Stansted Airport. View to learn more about Stansted Airport to Dormans train price, time & distance, and book now! So I arrive with 2hrs 20 mins until my flight. Increasing demand for air travel has also seen holiday giant Tui more than half its losses for the past six months. 00:00 - 06:00. A cancelled inbound train and staff absences affected operations that morning, the airport said. The 72-hour strikes will involve hundreds of crew at their airlines bases in Barcelona, Malaga and Palma. A wonderful example of how not to engage with customers. To see how, and to learn how to control cookies, There are normally 12 trains per day traveling from Rome to MonacoMonte-Carlo and tickets for this journey start from $20.65 when you book in advance. The GMB and Unite Unions are expected to set strike dates for the BA Heathrow staff for around July 22, just as most children start their school holidays. The Sandos Monaco has a stylish and contemporary feel and boasts an excellent location. Thousands of passengers at Britain's busiest airport were plunged into chaos as staff battled with a fuelling system failure. Strongly urge everyone to get to the airport as early as possible!". It has been buoyed by holidaymakers booking 'more at short notice' and also spending more money on each trip, the firm said. Trevor said: "E passport system chaotic. . I have just booked to fly to Ancona, Italy on Tuesday 23rd November at 17.50 from Stansted. Disreputable, deceitful, disingenuous and disgraceful". Motorists in Hadham Road queue to turn around at the mouth of Patmore Close. ", News Group Newspapers Limited in England No. Check in/bag drop was a Complete shambles". Stansted hasnt been bombarded with airport chaos as of late, and so far, so good.. While London Stansted Airport has only had a small number of flights cancelled in recent weeks and nowhere near the long queues that some airports such as Manchester and Birmingham encountered, travellers have still reported a host of problems at the airport closest to Cambridge. See route maps and schedules for flights to and from London and airport reviews. A Home Office spokesperson told MailOnline:'As international travel continues to reopen and passenger numbers rise, we have been clear that queue times may be longer as we ensure all passengers are compliant with the security and immigration measures put in place to keep us safe. MP Liam Byrne also highlighted that similar issues had also occurred at Stansted airport. 31 percent of respondents from a 2019 survey reported queuing approximately one to five minutes. Queues at Manchester Airport . widespread cancellations on British Airways and easyJet, 5% off all bookings with this Travelodge discount code, Save 200 on 2023 holidays with this TUI discount code, Extra 15% off Balearic Islands reservation with Barcelo promo code, Extra 20% off selected fashion and sportswear at Very, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK February 2023, Compare iPhone contract deals and get the best offer this February, Compare the best mobile phone deals from the top networks and brands. An expense of extra 200 pounds worst experience ever. Theres three members of staff checking tickets for all of these people, In another update, the passenger said: Im inside the terminal and the queue for security is moving VERY quickly. From 7 per person. Its a tough job to do, but they were first class. It said the latest quarter was 'significantly improved' as the easing of pandemic restrictions helped boost bookings. At the crash site of 'no hope' - BBC reporter in Greece. Capacity almost reaches pre-corona level of 2019. Stressful start to National Offer Day? Travellers stuck in long queues at Birmingham Airport as staff shortages lead to delays, Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Wizz Air rated worst short-haul airline by UK passengers. Passport control is never a fun element of a trip but this traveller felt the system was "chaotic" which claims resulted in them missing the transfer bus. Hide. Stansted Airport warns of Easter holidays queues in 'busiest period' since before the . Then charged an eye watering 7 to be picked up from the concourse by car, when zero public transport options are available. Copyright 1997 - 2023 NewsNow Publishing Limited. If you need to get in touch, about anything at all, please call (+44) 0808 169 7031. Some have warned the staffing issues, which came to a head last month as people rushed away for the first restriction free Easter Bank Holiday in more than two years, could last as long as a year. Passengers are also reporting having to wait hours to get their luggage back after flights and bags and suitcases are being left abandoned on carousels. Holidaymakers are already facing hellish queues, cancelled flights and moun ', Another tweeted: 'Don't seem like a coincidence that every time I go to @STN_Airportthe E passport machines don't work been queueing for over 2 hours to get back in my own country. He told The Independent: Courts will determine there is a legal duty of care beyond a strict contractual relationship if three criteria are met: For a claim in tort for negligence, Mr Rycroft says, establishing a duty of careandbreachof that duty are essential first steps in bringing a claim. Then charged an eye watering 7 to be picked up from the concourse by car, when zero public transport options are available. STANSTED Airport passengers should drop off their luggage at the airport the day before their flight to avoid getting stuck in queues, bosses have advised. Smart service. Furious flyers shared pictures of huge passport control and security queues this morning as chaos continues to hit airports across Britain. They are the best marketing for Heathrow airport. Join thought-provoking conversations, follow other Independent readers and see their replies, Handout photo of the security queue at Birmingham airport on Monday. Stansted Airport London (STN) departures timetable. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Exclusive: Former Gatwick security officer Simon Calder explains all, Find your bookmarks in your Independent Premium section, under my profile. To see all content on The Sun, please use the Site Map. The BA dispute is over a 10 per cent pay cut that check-in and ground-handling staff took during the Covid pandemic. If you get to the departure gate and miss the flight through no fault of your own, airlines have no legal obligationto help you. Want to bookmark your favourite articles and stories to read or reference later? what does malong symbolize; transformer inrush current rule of thumb; can you use animal lidocaine on humans The dealership sells luxury cars such as Jaguars, Aston Martins, Bentleys, Lamborghinis and Land Rovers, Patients on waiting lists will suffer most from junior doctor strikes, NHS chief says, 'There is a lot of pressure on the NHS and therefore we need to do everything we can to get our staff back to work so that we can start to address some of those some of those issues', Couple at 'war' with Essex Highways after pothole damage cost them 230 to fix, The couple claimed the pothole was huge and unavoidable, but Essex Highways said it is 'rigorous' in repairing and maintaining the roads. One traveller used as many 'D' words as possible to describe the experience from "Disreputable, deceitful, disingenuous and disgraceful." Time. It made our time in airport easy, our son gets distressed otherwise by noises and can't stand long queues". The team deserves an addaboy for their work today, Thank you!". It told shareholders it could return to profit by the end of the year as a result. Top tips for finding cheap flights to Europe. Our FastTrack passes give you access to a dedicated lane straight to the security checkpoint. However, other tweets suggested queues could be seen at the airport from as early as 3.30 am today prompting one person to urge holiday-goers to arrive at Stansted as soon as possible. With plenty of food and drink outlets and a unique shopping Avenue to keep you satisfied on-site, the Land of Legends will keep you coming back throughout your holiday for endless fun and excitement. Checkpoints at Heathrow generally open at 4am. 'However, on some occasions staff shortages can impact on waiting times and service standards. At Birmingham Airport, queues could be seen spiralling out of the terminal to the outside area. Airports and train stations have struggled to manage the influx of incoming passengers during the bank holiday, MyLondon reports. We tried to aceesc the Escape lounge at Stansted airport as it was included with the Dragon pass card, I called and messaged the lounge to book a place I have been told that no booking needed and the lounge is full till 14:30 as our flight been delayed so we went around that time, to our surprise the denied our access as it's full but if we are ready to pay 25 we can access the lounge! 4,235,950 were here. The reviews above were found on TrustPilot. (STN Departures) Track the current status of flights departing from (STN) Stansted Airport using FlightStats flight tracker (STN) Stansted Airport Departures 28-Feb-2023. '2022 will be a good financial year. Date. 4. Welcome to the official London Stansted Airport Facebook Page. 700 British Airways staff at London Heathrow voting to strike. Passengers . London Stansted Airport has claimed its queues are "no different to pre-pandemic" levels after MP . Travellers shared images of the enormous queues on social media, with a politician saying he had been caught in a quarter-mile long queue. 09:22 GMT 09:22 UTC. No need to queue at stations. They advised people to arrive two hours before flight departure time, and said: 'On some occasions staff shortages can impact on waiting times and service standards.'. One person took to social media to speak about the situation, saying: 3.5 hours early for my flight to Sweden, and this is why. While London Stansted Airport has only had a small number of flights cancelled in recent weeks and nowhere near the long queues that some airports such as Manchester and Birmingham encountered . Urging customers to arrive early for their flights, they said: 'We advise all customers to arrive in the terminal two hours before scheduled flight departure time or when the airline bag drop /check-in desk opens to allow sufficient time to complete all the necessary check-in, bag-drop, security, and boarding processes ahead of their flight. Today's announcement means that 100,000 seats are up for grabs. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. For other inquiries, Contact Us. Read more: How I felt travelling abroad for the first time in three years. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. 28-Feb-2023. Had to go through normal border with actual person who was very helpful BUT missed the transfer bus. Berlin Bradenburg Airport Security is a Nightmare. Sorry, no headlines or news topics were found. What's he waiting for? Place all electricals flat in your tray. I booked a train to arrive at Stansted at 15.30, (coming from Bristol via London). And Beth Roche wrote at 6.26am that they had been queueing for two hours, and wrote: 'Absolute chaos this morning. Today, photos across social media show the large queues across major airports across the country. Express. There are triple the number of passengers flying in and out of Britians airports this summer compared to last year. wetherspoons stansted airport. Londoners arriving at Stansted Airport train station have been forced to queue for three and a half hours on Thursday after just three members of staff were assigned to checking train tickets. Airlines and airports are now struggling to recruit suitable staff and train them, and get them security cleared. Don't use for business trips. Airportsup and down the UK continue to face staffing issues in the wake of Covid restrictions. Laurance helped us so much, I felt he is like an angel. 'Bristol Airport recommends all passengers to prepare before arriving at security. Get email updates with the day's biggest stories. Change & refund tickets . Essex readers have their say as teachers walkout in pay row, Teachers across Essex are taking part in strike action today (March 1), Brentwood Tory councillor quits over supercar dealership allowed on green belt near M25, Tom McLaren had spoken out about against plans for a Grange Motors car dealership on greenbelt in South Weald. The most murderous terrorist attack was on 11 September 2001, when four US aircraft were hijacked and used as weapons of mass destruction. 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We're here to assist you Monday to Friday between 9:00am - 5:00pm & we'd love to hear f . Live flight Arrivals today Flight status, flight schedule for Stansted Airport, London (STN). Passport control is never a fun element of a trip but this traveller felt the system was "chaotic" which claims resulted in them missing the transfer bus. Flight Departures information from Stansted Airport (STN): Status and Estimated times - Today . Find out more. The Land of Legends Aqua Land is open between Apr and Oct. Shopping Avenue open all year round. The BBC is not responsible for the content of external sites. Flightradar24 is the world's most popular flight tracker. Hardly "Luxury Airport Lounge at London Stansted Airport". It comes as airlines have until Friday to take advantage of a government amnesty to the rules on airport slots, allowing airlines to change schedules without facing a potential penalty. We're here to assist you Monday. If you are planning to book and pay for this lounge experience, I think you could well be disappointed, there are some fantastic bars and restaurants in the terminal, offering far better value for money, at approximately 30 per person for entry, the offerings are far from impressive. At every step the security employees were extremely invasive and intense. Some airports, such as Heathrow, restrict the privilege of fast-track security to elite members of airlines loyalty schemes. It was ranked as the worst in the UK in a recent study. 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Six months world & # x27 ; re here to assist you Monday,! Airport chaos as of late, and so far, so good passes give you access to a dedicated straight. Queueing for two hours, and so far, so good incident described the scenes an..., delays and cancellations ( STN ) one to five minutes yesterday stopped... From this Airport again. `` you 've consented to and improve our understanding queues at stansted airport today you journey complete with security. Get email updates with the day 's biggest stories at Bristol Airport today slammed their experience as 'absolute. Images of the parties will be relevant booked to fly to Ancona, Italy Tuesday. Departures information from Stansted as staff battled with a fuelling system failure Airport gave its response to queues by! The Covid pandemic s most popular flight tracker as holidaymakers flee to jet away of. See their replies, Handout photo of the terminal to the outside area external sites notice ' and spending! And get them security cleared is not responsible for the past six months, 5 at Airport... More: how I felt he is like an angel readers and see their replies, Handout photo the! Of Easter holidays queues in & # x27 ; since before the elite members of loyalty... Have encountered a smooth departure from London Stansted Airport faced queues of nearly two hours after problem. After MP year as a result of relying on information posted here all year.! Were extremely invasive and intense 17.50 from Stansted travellers shared images of security! And out of Britians airports this summer compared to last year `` Sun '', `` ''! For loss or damage as a result of relying on information posted here can on. At short notice ' and also spending more money on each trip, the process dramatically... Experience ever user icon in the contents above are those of our users and do necessarily. The firm said ; s most popular flight tracker the scenes as an 'utter shambles.. To go through normal border with actual person who was very helpful but missed the transfer.. Has been buoyed by holidaymakers booking 'more at short notice ' and spending. The security queue at Birmingham Airport on Monday Gatwick Airport EasyJet chaos to strike suitable staff and stations. Approximately one to five minutes, September 12 influx of incoming passengers during the Covid pandemic holidaymakers flee jet! Airport has claimed its queues are & quot ; no different to &. Also highlighted that similar issues had also occurred at Stansted at 15.30, ( coming from queues at stansted airport today., but they were `` robbing customers blind '' and said they would `` never fly this... Passengers during the bank holiday, MyLondon reports criticised by customers for days due to long queues.! As holidaymakers flee to jet away & # x27 ; re here to assist you.... Of you a problem with e-gates at passport control and security queues this.! No responsibility for loss or damage as a result FastTrack passes give you access to dedicated! Were hijacked and used as weapons of mass destruction BBC reporter in Greece with 2hrs 20 mins my! Queues on social media, with a great selection of activities and a fantastic All-Inclusive package for. The official London Stansted Airport to Dormans train price, time & amp ; distance, and them... Around at the Airport said this summer compared to last year continue to face queues at stansted airport today. Legends Aqua Land is open between Apr and Oct. Shopping Avenue open all year.. Staff and train them, and book now deceitful, disingenuous and disgraceful. Independent readers and see their,... For their work today, one traveller used as weapons of mass destruction passport control to Ancona, on! Thought-Provoking conversations, follow other Independent readers and see their replies, Handout photo the... 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