The ice maker broke within months and they fixed it. Sears states we have to use their technician or the manufacturer warranty is null in void. 3 months without a fridge! No wonder Sears is out of business! Phone Number to call for assistance: (888) 773-8394. I plan to visit the vendor an see if they can produce a copy for me. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. Compressor runs non stop. Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. Call Sears they want money and get in a monthly paying program to get service contract. 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG. He did say that I have a lemon, and that Sears won't do anything about it. One even went so far as to say they wouldnt touch it with a 10 foot pole! bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! Do these big companies even care? We have already been without a frig in the house for two weeks. What's the voltage of refrigerator? At these prices augh. LG service is no help they are stating unit is out of warranty. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! called Sears repair and was told 4 weeks lead time to get a tech to come look at it. Production date says 2019.05. Last LG appliance I will buy. Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. The following Monday we waited for the repair man for most of the day. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. Apparently, it is very common for the system to develop pinholes so it won't retain the refrigerant, which renders the whole thing useless! I need your advice about Kenmore Elite refrigerator troubleshooting.The F1 error usually means the control board freezes up and the freezer doesn't. You can . In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. The extended warranty has expired so now I am paying out of pocket for the same repairs. I asked person if he knew difference between Warranty and Recall. When you call Sears they just put you on hold. First ever large purchase from Sears and financed on first credit card. 4. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. 1ST they sell a faulty product, then they send out a repair company of 3 they use that then orders the wrong part and yet I am the one still suffering thru the summer without. Paid $89 for service charge. The $2000 Kenmore fridge Died in the 19th month! DO NOT PURCHASE this refrigerator. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! Needless to say all the food was lost. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. They got us any way you look at it. I read in the other comments that these LG's were made in Korea and they were meant to run on butane not Freon is that true? Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. Does anyone know if the LFXS30766 model included in this? I will never buy from Sears again. Repair man to come in 10 days. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Long story short I'll probably end up purchasing somewhere different. 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. Technician says it is the compressor and 3 other parts. Is this covered under the recall? 2nd tech ( from another company) said same thing but didnt charge me. He also said about every 2-3 months it would need something else. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. Bought a Kenmore elite in two months and it would cost me$800 to fix it. Called LG customer service right away. 78022 is a 22. After that fiasco the Kenmore refrigerator compressor stopped cooling after only 18 months. Appliance tech informed me of LG's numerous law suits. I bought all new kitchen appliances from Sears for my new house. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! Two weeks. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! What can we do? I always bought appliances from Sears and even worked at one location as one point. The whole inside of the bottom freezer draw forms a layer of ice. Glad the Sears closed by me. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. Yet my temp reading still said -3 / 33. but hot as all get out. Ringing endorsement for buying a LG fridge aint it? We lost all of our food! I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. LG said it is not under recall. Now I'm reading about faulty compressors and other things. My repair guy told me there was a civil lawsuit going on. Called sears and they suggested I buy a Service plan to save 50% on repairs. Lg said we had to contact Sears. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. Chgo IL. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. Kenmore Elite, 3y. Repair man says its going to be $1000+ to repair and warranty will not cover the costs. Another year later and we are having the same issue. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Every time I call I get the run around between departments. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. I guess the code it for the freezer a defrost sensor. Something needs to be done. You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. Beautiful. ft. Top-Freezer Refrigerator with Ice Maker - White. High-level performance from this low-cost Kenmore freezer fridge 1:35 Watch Now The Kenmore 795.78022 is a 22.1-cubic-foot bottom-freezer refrigerator available in black, white or bisque.. There is a class action lawsuit inquiry that everyone needs to sign up for. I will be waiting on your response. I want a new one as well. . We were told this is a bad compressor by LG. We purchased the extended warranty through Sears. It also was the compressor. Purchased a Kenmore Elite 3 Door 9/14/17. Had a repairman out on Memorial Day and he new it was the compressor. Bought a package sunday special. No one ever did. Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. They told me to call Kenmore. It is August 31, 2022 and it is now dead. However, LG will not honor the Kenmore Compressor warranty. The food heated up and I have thrown everything out as it could be dangerous to consume. I paid for a sears service person to come and assess the issue. Same thing, if working, it would be 24-48 hours. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. All said same thing, going to cost 600 to 800 for repairs. I purchased a kenmore Elite refrigerator in August of 2015. Scheduled 2nd appt. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. Refrigerator stopped working March 2020. I bought it in 2017. Kenmore Ellite. Refrigerator stopped cooling on August 28, 2020 while still under warranty. NEVER ever would I recommend LG. But waitcalled sears for repair and I get Mar 22!!!!! We completely remodeled our kitchen in March 2018. 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