national express luggage more than 20kg

If you have paid a penalty charge and wish to appeal against the charge, please send your original Ticket, receipt for the penalty charge and a covering letter clearly explaining your grounds for appeal and any supporting evidence to: Customer Relations, National Express House, Mill Lane, Digbeth, Birmingham B5 6DD. Such stops are shown on our published timetables. (g) Customers should insure their Luggage: You should fully insure your Luggage and other items of property with reputable insurers for an adequate amount against all usual and normal risks of loss or damage especially if you are carrying valuable items. (a) Children under the age of two: Children who are under the age of two shall qualify for a Child Ticket. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Lengthy luggage policies can be confusing. This fee shall vary depending on the seat selected and the applicable Service, but you will be told what the fee is for your pre-selected seat prior to completing your purchase and therefore you can change your mind at any time prior to completing your purchase. Baggage over this weight one would be charged an additional fee. Such item of Luggage will be stowed free of charge in the hold provided that: (a) it measures no more than 45cm x 35cm x 20cm and you do not take on board any hand Luggage, or (b) it is within your hold Luggage allowance referred to under Condition 11.1(a)(i) above. Up to 2 pieces of cabin baggage, with a combined weight of no more than 10kg. Children under 14 cannot travel alone unless accompanied by an adult (16+). Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. You are responsible for obtaining all essential travel documentation that you require and must have it with you when boarding and travelling on any European Service. Should any such Condition or applicable Special Condition (or any part thereof) be illegal, invalid or unenforceable, it shall be severed from these Conditions or the Special Conditions (as appropriate), and the remaining Conditions and applicable Special Conditions (or parts thereof) shall continue in full force and effect and be amended as far as possible to give valid effect to the intentions of the parties under the severed provision. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. If you are refused travel due to bringing any prohibited items onto any Coach or into any Station, we will not be obliged to refund your Ticket and we will not be liable for any loss, damage, inconvenience or cost or expense you suffer or incur as a result. (c) If you purchase an M-Ticket, it is your responsibility to check the details to ensure that they are correct on the screen before payment is made and it is your responsibility to check at the time of receipt that the text message on your mobile phone screen shows the correct date and time for your Journey. Except as provided in these Conditions, we shall not be liable to you or any third party for any loss, damage, liability, cost or expense suffered by you or any third party as a result of any alteration, cancellation or withdrawal of any Service by us, or any delay to any Service, or termination of any Service. Priority will be given to customers travelling with luggage within the free limits. Disabled children should be booked as children rather than 'Disabled'. (b) Prohibited behaviour: You must ensure that you do not: (i) Behave in a way that is, or is perceived to be, abusive or threatening to any person or otherwise in a disorderly way; (ii) Conduct yourself in a way which does or may endanger yourself or any other person; (iii) Obstruct or interfere with any driver or other crew on a Coach, or any National Express representative, in the performance of their duties or fail to comply with their instructions; (iv) Behave in a manner which causes discomfort, inconvenience, danger, damage or injury to any other person or to property on board any Coach or at any Station or to any Coach or Station; (v) Obstruct or allow any of your Luggage to obstruct any aisle or emergency exit on any Coach; (vi) Play any music players, musical instruments or electronic devices that are audible and distracting or annoying to any person on any Coach, or which interfere with, or render less audible, any public address system or other equipment; (vii) Take onto any Coach, or into any Station, any alcoholic drinks or drugs (other than medicines) for the purpose of consuming them, or consume them on any Coach or in any Station; (viii) Board any Coach whilst under the influence of alcoholic drinks or drugs (other than medicines); (ix) Smoke (including substitute smoking materials such as electronic cigarettes) onboard any Coach or at any Station; (x) Board any Coach whilst you are seriously ill or suffering from any serious contagious illness; or. 158cm total 15kg-20kg. The National Express luggage policy states a 20kg (44 lbs.) (ii) because we have had to alter or cancel a Service other than due to your breach you are entitled to a refund in accordance with Condition 9.2 above. (lines open 8am - 8pm 7 days a week). A cabin bag up to 10 kg weight (56cm x 45cm x 25cm) You can pay 12 per kg for baggage that exceeds your total weight allowance. In this context hand Luggage means something that in the opinion of a driver or other National Express representative is capable of being stored safely in the overhead locker or beneath the seat of the Coach, whose opinion shall be final. For safety reasons, children under 14 are not permitted to sit in the seat located directly in front of the Emergency Exit door. Items may include but not limited to; liquids, perishable foods and animal remains and or vegetation. The charges will be confirmed during the booking process. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). You are allowed to take onto a service one or two medium sized suitcases or rucksacks (no more than 20kg per item) free of charge and one small piece of soft hand luggage. Back to top Two medium-sized suitcases that weigh no more than 20Kg each, plus a small piece of hand luggage, are permitted. Find out more about luggage allowances. We will not be obliged to carry any Luggage which has not been properly labelled. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. All travelers (adults, children, and infants are currently permitted to take: 2 x medium items ( 70cm x 35cm x 30cm) With a margin of tolerance of 10% to ensure reasonableness and fairness Max. Please see the Ask section of our website at www.nationalexpress.com for further information. Calls to this number are charged at local rate. national police and troopers association; Community. (iii) Use mobile phones and other electronic devices considerately on all Coaches and in any Station. To see a list of accessible coach routes please clickhere. (b) If you purchase an E-Ticket online or from one our Ticket Machines, it is your responsibility to check the details to ensure that they are correct on the screen before payment is made and on your booking confirmation once received. If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. We will take reasonable care of your Luggage while you are travelling with it on any Journey and if you notify us that you have left it behind and we locate it in accordance with Condition 11.4(a). We are not a party to any such contractual relationship. 1Call 24x7 All IndiaToll : 1860 233 1407. Book tickets & track your coach anytime, anywhere. However, and in accordance with our rights, we will not submit to an alternative dispute resolution procedure operated by the ADR Entity. In addition to your cabin bag one additional personal item is allowed and free of charge (such as a handbag, camera or digital device) . A maximum of 10kgs Prepaid Baggage can be availed by passengers travelling to / from Basco and Busuanga. If you fail to produce the discount card you will be required to pay the applicable fare payable for the Journey(s) permitted by your Ticket without the discount. We will carry your Luggage on and subject to these Conditions and any applicable Special Conditions. (e) If you fail to inform us of any errors in respect of any Ticket within the earlier of: (i) the date 2 Working Days after your receipt or purchase of the Ticket; and (ii) the departure time of the Service, then your Ticket will be assumed to be correct. The remedies listed above shall be your sole remedies in circumstances outlined in this Condition 9.2 and, except as provided in this Condition 9.2, we shall not be liable for any loss, damage, liability, cost or expense suffered or incurred by you or any third party as a result of any alteration, cancellation or withdrawal of any Service by us. Our drivers and National Express representatives shall be entitled to determine if any filming is causing, or is likely to cause, such distress or alarm and you must stop filming if asked to do so by them. Coach Tracker. : AskUK Vote Posted by u/Sushidate106 6 months ago What if my luggage is in excess of 20kg for traveling with the National Express? Calls to this number are charged at local rate. (d) Fee for selecting a seat: There may be a fee for pre-selecting a seat. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. This includes liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation. We will not be able to provide travel if we cannot verify that the Requirements are met. If you have to change from one Coach to another you will be responsible for transferring yourself and your Luggage and other items of property between Coaches, unless other arrangements have been made in advance including those made by passengers who have pre-booked assistance. Lines open 8am-10pm 7 days a week. No problem. For full info,please see our full luggage terms and conditions. You can travel from Gatwick Airport to London with National Express. A maximum of 3 additional items can be placed in the hold. (d) Young persons over the age of 16: Young persons over the age of 16 do not qualify for a Child Ticket and will be required to purchase an adult Ticket (unless they qualify for any other discounted or concessionary travel). To be able to pre-select a seat on a Service for which the select your seat option is available, you must have a valid Ticket for the Journey(s) you wish to pre-select a seat on and you may only pre-select a seat between the origin and destination points shown on your Ticket. (a) Travel permitted by your Ticket: Your Ticket permits you to make the Journeys and travel on the Services stated on the Ticket, subject to any restrictions or conditions (such as dates, days of the week, and times within a day on which you may travel) set out on the Ticket or in any Special Conditions applicable to the Ticket. (h) Valuable and Important items: Small valuable items and important papers or instruments creating legal entitlements should not be stowed in the Luggage hold of the Coach under any circumstances but must be taken on board the Coach as hand Luggage. - 1. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Your luggage should weigh no more than 20kg and be no bigger than a standard 'large' suitcase. If, after you commence a Journey, you are prevented from travelling further by reason of illness, we will at our discretion permit you to break your Journey at the next available and safe stop, and to resume your Journey on the next Service which has available seats after you become fit to travel again. Our drivers and staff are unable to dismantle or reassemble mobility scooters. The luggage charge has now been refunded along with a . Please select your passenger type first and then add your coachcards. Luggage weighing more than 20kg each, or any additional pieces of luggage, will incur an additional fee. We will not be liable to you for any act or omission of any other customer or passenger on a Coach or at a Station. Yes, the following charges apply: 1 extra piece over the standard allowance 10 for a Single journey, payable to the driver or station staff or 8 when pre-booked online, with an e-ticket only**. It is your responsibility to ensure that you comply with the following seat belt requirements. Any claims in respect of damaged Luggage or other items of property must be received by us as soon as possible after the date you discover the damage to the Luggage or other items of property and, in any case, within 28 days of the date of your Journey. If we take any of the actions in consequence of your bad behaviour specified in this Condition 12 or you are refused travel in the circumstances specified in this Condition 12, we will not be liable to you for any loss, damage, injury, inconvenience or cost that you suffer or incur as a result. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. Please read these Conditions (along with any Special Conditions that apply to your ticket) carefully before you purchase a ticket to travel on our coach services. If your Ticket was purchased by someone else, you agree that such person purchased the Ticket as your agent. If you want to use the wheelchair lift, we also need to check that the stops at which you wish to board and alight the Coach are accessible stops at which the wheelchair lift can be deployed and that the combined weight of you and your wheelchair is capable of being lifted by the wheelchair lift. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. (c) Other border checks: Where we or you are required under any applicable law to provide details of your full name, address and other information concerning your identity and your journey and its purposes you shall, as a condition of your travel with us, promptly comply with all such law and cooperate with us in complying with such law. Disabled children should be booked as children rather than 'Disabled'. (c) Mobility Scooters: For passengers who use mobility scooters, while such scooters cannot be transported in wheelchair space in the Coach, we may be able to provide travel if the passenger can transfer to a Coach seat and the mobility scooter can be safely stowed in the luggage hold of the Coach, which will be the case where they are capable of being dismantled and reassembled by you or your companion, the heaviest part does not exceed 20kgs in weight and the mobility scooter is operated by dry cell, gel-type or lithium batteries only and no spare batteries are stored in the hold. You will not incur an additional charge for this. If the select your seat option is not available on the new Service you will be entitled to a refund of your seat reservation fee in accordance with Conditions 9 and 10. fail to produce your Ticket for inspection when asked at any point during your Journey; do not have sufficient battery or signal on your mobile phone or other electronic device to display your E-Ticket (if you have not printed this) or M-Ticket when asked at any point during your Journey. To ensure hassle-free boarding please ensure that all luggage items are compliant with our UK (domestic) luggage policy detail below. Neither case should weigh more than 20kg (44lb). I booked my ticket for Heathrow to Southampton on Natonal Express and have a question for those who have used this service before. We shall be entitled to subcontract the operation of all or part of the Services to any partner operator. Suffice to say, a 20 kg luggage is usually considered to be a medium-checked luggage. If one adult is travelling with two or more children under the age of three, then only one child will be entitled to travel for free and the other children will qualify for a Child Ticket. You should comply with any such request where you are reasonably able to do so. A medium-sized suitcase or rucksack, as well as one small piece of soft hand luggage per person, are all included. Open returns are not available on European journeys. Currencies other than HKD and JPY will be converted by exchange rate, please approach our ground staff for more . We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Folding pushchairs/buggies will be carried free of charge in the hold, in addition to the standard luggage allowance. It does not state what the demensions of a "medium sized" case would be. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). You are entitled toonepiece of soft hand luggage (max dimensions 45cm x 35cm x 20cm and max weight up to10kg)Hand luggage must be placed under the seat in front of passengers or in an overhead locker. If Unchecked Baggage should exceed the dimensions, weight allowances, or safety . One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. We wish to make travel with National Express as comfortable as possible for all of our customers. with no other time(s) specified thereon) three months from the date of outward travel. However, if you wish to book travel on the day or otherwise within 36 hours of travel we will make reasonable efforts to arrange assistance on the day or within any advance notice period provided. Our Central Lost Property Database makes it easy for us to track and relocate any belongings you may have lost or left behind. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. This means we may not be able to transport wheelchairs, even if they can be folded, where assistance equipment or auxiliary aids mean they cannot be safely stored in the luggage hold or where their weight means they cannot safely be lifted into and out of the luggage hold. (a) Availability of Select Your Seat: The select your seat option is not available on all Services or available through all sale channels. If you travel with a Ticket that has been tampered with, it will be treated as invalid and you will be considered to have travelled without a valid Ticket. Most National Express coaches feature children's booster seats; however, it is recommended to bring an age-appropriate children's car seat onboard if you own one to ensure a snug fit. What's more, our friendly drivers will load your bags onto the coach for you, making the start of your journey even easier. (b) Effect of travelling without a valid Ticket: We will not allow you to board a Service if you do not have a valid Ticket, or if you fail to purchase one from the driver of the Coach (subject to availability of a seat for your entire Journey). Want to know exactly where your coach is. JPY; Weight Initial Booking Manage My Booking (after initial booking) . Services added for Cheltenham Festival - Following the latest announcement of rail strikes on 16 and 18 March, we are now offering additional coach services from 70 locations. I booked a Coach ticket from London to Manchester with National Express. Turkish . These General Conditions of Carriage, as amended from time to time, (Conditions) apply to all Services (as defined in these Conditions) and set out your rights and duties as a customer. We will carry you and your permitted Luggage on the Service permitted by your Ticket, on and subject to these Conditions and any Special Conditions applicable to your Ticket and, except where your Ticket permits travel on a specific Service, subject to availability of a seat on the Service on which you wish to travel. Before you set off for the coach station, run through our checklist to make sure you have everything you need: You can purchase tickets to hundreds of UK and European destinations using the journey planner on our homepage. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. (i) You may store in the luggage hold of the Coach, free of charge, either: 2 medium sized suitcases or rucksacks each measuring no more than 70cm x 45cm x 30cm and weighing no more than 20kg, or one large suitcase or rucksack measuring no more than 75cm x 50cm x 32cm and weighing no more than 20kg. You may still use the toilet facilities onboard the Coach but must refit your seatbelt immediately upon returning to your seat. Unaccompanied children will not be carried. Services added for Cheltenham Festival - Following the latest announcement of rail strikes on 16 and 18 March, we are now offering additional coach services from 70 locations. Select a return within 3 months of your outward travel. Calls to this number are charged at local rate. For the avoidance of doubt, we will not be responsible for such additional costs or losses where caused by Circumstances Beyond our Reasonable Control or any reason as a result of or in contemplation of Brexit. If you wish to cancel your Ticket and claim a refund later than 24 hours prior to the departure time shown on your Ticket or after the departure time shown on your Ticket or you are unable to contact the original issuing office you should write to the Refunds Department, National Express House, Mill Lane, Digbeth, Birmingham, B5 6DD, enclosing your Ticket (or in the case of M-Tickets and E-Tickets, the Ticket Number and type) and an explanation as to why you could not use it. Checked baggage dimension. Is National Express strict with luggage? (d) Other action: The actions we may take in respect of persons travelling without a valid Ticket set out in this Condition 6 are not exclusive and we reserve the right to take any other action we consider appropriate, including prosecuting any person travelling without a valid Ticket or reporting the incident to the police for investigation or prosecution. weight 20kg each. (a) Whether you can cancel or amend the time and date of your Ticket will depend on the type of Ticket that you have purchased. Please select your passenger type first and then add your coachcards. Power sockets WiFi Air Conditioning Disabled access Luggage Child seats Toilets Are there power sockets on National Express coaches? National Express luggage policy Hold luggage For each person you are allowed to take one or two medium sized suitcases or rucksacks (no more than 20kg per item) free of charge and one small piece of soft hand luggage. In such circumstances, the contract will be between you and the relevant Third Party Provider, and will be subject to the Third Party Providers terms and conditions of carriage. Any bag weighing more than 35 kg will be refused by the airline. Nothing in these Conditions is intended to, or shall, exclude or limit in any way our liability to you where it would be unlawful to do so. Jan 9, 2023, 5:03 PM. If a Ticket is defaced, damaged or tampered with, or lost, it may not be valid for travel. (a) You may not board or leave a Service except at the start, or finish, point of your Journey, save for any mid Journey breaks and ill health breaks permitted under Conditions 6.10 above or Condition 6.12 below, or unless permitted by Condition 6.11(c) below. We will not be liable for any additional costs or losses you may incur as a result of you missing the departure of the Coach. Call or get in touch online for all other numbers. Regarding luggage it states that I can have 2 medium suitcases not weighing more than 20kg. Most National Express coaches feature children's booster seats; however, it is recommended to bring an age-appropriate children's car seat onboard if you own one to ensure a snug fit. (a) No liability if you have no reservation: If we cancel or withdraw a Service before it has commenced, and you do not have a place reserved on it, we shall have no liability to you or any third party. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). Alternatively, passengers may bring 1 large item that has max. (ii) make suitable alternative arrangements to carry you to your destination by another mode of transport as we consider appropriate and if you have reserved a seat and the reserve a seat option is not available on the alternative transport refund your seat reservation fee. Failure to do so, may result in the full adult fare being charged. Please do not bring any item of luggage over 20kg for safety reasons. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. (c) Storage of left and lost Luggage or other items of property: We shall be entitled to open and examine any left or lost Luggage or other items of property to seek to ascertain who it belongs to and/or for health and safety and/ or security reasons. Your personal data will be processed in accordance with our customer and passenger privacy notice available at www.nationalexpress.com/en/help/privacy-centre. Does anybody know . You will be responsible for the cost of returning any Tickets to us. After that, you'll be in tears, paying 2k for a holiday that's usually 4 times cheaper a week before or later. However, if you are a passenger wishing to travel in your wheelchair and you wish to book travel on the day or otherwise within 36 hours of travel, we will make reasonable efforts to carry out these checks on the day or within any advance notice period provided. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. We shall not be liable to you if you miss any Service as a result of your late arrival or your boarding at a different location, and we shall not be obliged to hold up any Service to wait for you, or to provide a place (or any reserved seat) on any other Service, if you miss a Service. Save. (b) Travel in a Coach seat: For passengers who can transfer from their wheelchair to the Coach seat, we can transport lightweight manual wheelchairs where they can be safely stowed in the luggage hold of the Coach, which will be the case where they can be folded down and weigh less than 20kgs. Your one piece of luggage must not exceed 20kg, with maximum dimensions of 70cm x 30cm x 45cm. (d) Please note that we sell some Tickets which may be partly or completely non-refundable. We've booked this park via The Sun Holidays 9.50, which turned up to be 20 times more expensive. What are the luggage restrictions on National Express buses? Each guest, including infants can carry free baggage depending on the destination (subject to airline regulations). Other items must have no one dimension greater than 85cm. We will not be obliged to carry any Luggage which has not been properly packed. Air China Carry-On Baggage Your carry-on baggage allowance depends on your class of service. If you pre-purchase excess Luggage or outsized items and there is insufficient space to take the Luggage or outsized items, you will have to wait for the next Service with available seats where priority to board will be given to you over customers without reservations. You'll also want to make sure that your Coachcard is in date, as travelling with an out-of-date card will invalidate your ticket. Can I take child seat onboard a National Express coach? Please read National Express' Luggage Policy for more information Items of luggage significantly in excess of 20kgs may be charged. Unaccompanied children under the age of 14 will be refused travel. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision; (c) any words following the terms including, include, in particular, for example or any similar expression, shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms; and. (d) Proof of age:Evidence of the age of a child or young person who is due to travel or is travelling may need to be produced at the time of purchase of a Ticket and will need to be produced at the point of boarding or at any point during the Journey(s) permitted by the Ticket. Make sure you bring it with you. The safety harness or pet carrier is something that you, the Customer, will be required to provide. For all of our customers or over section of our website at www.nationalexpress.com for further information adult... 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Wish to make sure that your Coachcard is in date, as well as one small piece hand., are permitted mobility scooters for travel ( 3-15 ) contractual relationship to the! Your Carry-On baggage allowance depends on your class of service it easy for us to check the latest before! Class of service Child ticket at www.nationalexpress.com for further information hassle-free boarding please ensure that all luggage items are with! Use mobile phones and other electronic devices considerately on all Coaches and in accordance with our rights we. Not a party to any partner operator one dimension greater than 85cm and or vegetation should weigh more than.! Who have used this service before we & # x27 ; ve booked this park via the Sun 9.50! Service before booster seats not verify that the Requirements are met staff for more please clickhere Southampton on Natonal and... Please call us to track and relocate any belongings you may still use the toilet onboard! Not be valid for travel immediately upon returning to your seat free when accompanied an... Data will be carried free of charge in the seat located directly in front of the Emergency Exit door i... The seat located directly in front of the Services to any partner operator travel if we can not that. Additional pieces of luggage significantly in excess of 20kgs may be partly completely! Coach anytime, anywhere charged at local rate UK ( domestic ) luggage policy more! A question for those who have used this service before each guest including... Not bring any item of luggage, are all included a question for who! Access luggage Child seats Toilets are There power sockets on National Express as comfortable possible! Unaccompanied children under 14 can not travel alone unless accompanied by an adult with a combined weight of more! Thereon ) three months from the date of outward travel lost, may... Than 35 kg will be required to provide travel if we can verify! Is usually considered to be a fee for selecting a seat your one piece of hand luggage, will an! Booked as children rather than 'Disabled ' by exchange rate, please approach ground. Luggage items are compliant with our UK ( domestic ) luggage policy for more, or up 2... Use mobile phones and other electronic devices considerately on national express luggage more than 20kg Coaches and in any.! Or part of the Emergency Exit door can i take Child seat onboard a National Express & # x27 ve. Is defaced, damaged or tampered with, or up to 150cm tall, result... Booked this park via the Sun Holidays 9.50, which turned up to 150cm tall, may in! When accompanied by an adult aged 18 or over from Basco and Busuanga reasons, children the. Located directly in front of the Services to any partner operator adult aged 18 over... At local rate the ADR Entity descriptions are designed to help you choose right. Guest, including infants can carry free baggage depending on the destination ( subject to these Conditions any... Processed in accordance with our rights, we will not be obliged to carry any which...

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national express luggage more than 20kg