Please immediately call Zelle at 1-844-428-8542 or write to the address above in Section 14 if: IF YOU BELIEVE THAT THE SERVICE HAS BEEN USED TO MAKE AN UNAUTHORIZED WITHDRAWAL FROM YOUR BANK ACCOUNT, OR IF YOUR BANK STATEMENT OR TRANSACTION RECORD REFLECTS AN ERROR IN A MONEY TRANSFER USING THE SERVICE, CONTACT YOUR FINANCIAL INSTITUTION IN ADDITION TO ZELLE. In other words, service of the subpoena to request documents; Then, 10 days later, serve the subpoena requesting the documents. You agree that you will not use the Service to send or receive payments in connection with your business or commercial enterprise. But it's not only for consumers, as a business you might want to know more about the Zelle business account. Subject to applicable law, Zelle may terminate or suspend this Service Agreement and your use of the Zelle mobile app and Service, in whole or in part, at any time for any reason without cause and without prior notice. Your Liability for Unauthorized Transfers. For example, in order to protect you, Zelle and the Network Financial Institutions, Zelle may need additional time to verify your identity or the identity of the person sending the money. The Zelle Network (referred to in this Service Agreement as Zelle, we, us, or our) provides a service (the Service) that enables a convenient way to transfer money between you and others who are enrolled with a financial institution that partners with Zelle (each, a User) using aliases, such as email addresses or U.S. mobile phone numbers. Description. The Add Your Debit Card page will allow you to enter your new debit card information. Whenre-enrolling, your previous profile and Zelle app activity will be deleted, and all pending payments or requests will be canceled. We may also delay or block the transfer to prevent fraud or to meet our regulatory obligations. Early Warning Services, LLC Attn: Litigation Support 16552 N. 90th Street Scottsdale, AZ 85260 Email: Paralegal@earlywarning.com **Please read the following information carefully. For more information on Zelle or to view answers to some of our frequently asked questions visit our FAQ page athttps://www.zellepay.com/support. Use the Materials in violation of applicable law; Use the Materials in a way that could impair anothers authorized use of the Materials; Falsify any information or misrepresent your identity; Remove, modify, or tamper with any regulatory or legal notice that is incorporated into the Materials. Sacramento, CA 95833. 2023 Early Warning Services, LLC. ALL QUESTIONS ABOUT TRANSFERS THAT YOU INITIATED USING THE SERVICE SHOULD FIRST BE DIRECTED TO ZELLE AND THEN TO THE FINANCIAL INSTITUTION WHERE YOU HAVE YOUR ACCOUNT. If enrolled with Zelle at your financial institution, your bank or credit union will be able to assist you with canceling a pending payment. You may cancel your use of the Service at any time by notifying Zelle of your intent to cancel by calling us at 1-844-428-8542. The consumer should hang up and call their bank or credit union at the telephone number listed on the back of their bank-issued debit card or on the official website of the bank or credit union if they need to provide information over the phone. If you tell us verbally, we may require that you send us your complaint or question in writing within ten (10) business days. You will be notified in advance of any fees in accordance with Section 2 above. Foradditionalinformation on enrolling with the Zelle app visit our FAQs athttps://www.zellepay.com/support/enrolling-with-zelle. You may request money from another User. Scottsdale, AZ 85250, Attn: ZELLEPAY as promptly as you can. If your recipient is not yet enrolled with Zelle, you may only send a Request using their email address. Some debit cards are not able to receive money in minutes. Mobile numbers cannot be enrolled with more than one Zelle profile. If this Class Action Waiver is held unenforceable, in whole or in part, as to any claim, then the Agreement to Arbitrate also will not apply to that claim. If the recipient has notified you the money was not received, first check the payment status. Subject to the terms of this Service Agreement, the Service is generally available 24 hours a day, seven (7) days a week with the exception of outages for maintenance and circumstances beyond the control of Zelle and the Network Financial Institutions. YOU MUST AGREE TO THESE TERMS TO ENROLL FOR THE SERVICE PROVIDED BY THE ZELLE NETWORK AND DESCRIBED BELOW. You have an active Zelle profile enrolled to your U.S. mobile number with a current or previous participating bank or credit union. Docs are due on the third read more. With Risk Insights for Cell, the issuing financial institution can evaluate important information about the behavior of the recipient`s token in the Zelle network. Follow any remaining prompts to authenticate. Processing of Subpoenas. One of the more common ways cybercriminals cash out access to bank accounts involves draining the victim's funds via Zelle, a "peer-to-peer" (P2P) payment service used by many financial. Beginning in 2022, however, the IRS will start checking digital wallet business transactions over $600. Below are support categories to help you find answers to your questions and contact Zelle Support. email, text message, in-app notification). Attract and retain customers. Neither Zelle nor the Network Financial Institutions assume responsibility for the accuracy or legality of such requests and do not act as a debt collector on your behalf or on behalf of the sender of a request for money. Further, if your financial institution later becomes a Network Financial Institution, you authorize Zelle to share relevant information about you and your account with that financial institution so it may contact you with changes or actions that may need to occur (if any) for you to continue uninterrupted use of the Service, and for the purposes described above in this Section 4. During this time, the money will remain pending and you will have the option to cancel the payment. Call us at 1-844-824-6613. Territories) and a U.S. mobile phone number to use the Zelle app. You agree that you will not authorize a third party to use the Service or share your credentials with a third party to use the Service on your behalf except in legally authorized situations such as legal guardianship or pursuant to a power of attorney. IN ARBITRATION THERE IS NO JUDGE OR JURY, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. The way to fill out the Subpoena form on the internet: To get started on the blank, utilize the Fill camp; Sign Online button or tick the preview image of the form. The information you are entering for this card (ZIP Code,address, etc.) Other product and company names mentioned herein are the property of their respective owners. Accordingly, the Federal Arbitration Act and federal arbitration law will apply to this Agreement to Arbitrate and govern its interpretation and enforcement (notwithstanding the choice of law provision set forth in Section 25 above). Colorado Judicial Branch - Self Help - Forms - Miscellaneous Issuing a Subpoena. Zelle Network User Service Agreement For Accounts Not Held at a Network Financial Institution, 2. This means that you can still rock the awesome Zelle design with a fresh new codebase running under the hood. Finally, we provide resources to consumers on our website to protect them from fraud and fraud. Tap on the settings gear icon in the upper left corner of the Zelle app home screen. Devices such as Chromebooks, Laptops, Tablets or iPads are not supported to download or use the Zelle app. All subpoenas must include: The full name, title, mailing address, email address, and phone number of the person and/or entity issuing the subpoena; and The full name, title, mailing address, email address and phone number of the person to whom responsive documents should be sent. You may verify with the Recipient they have fully enrolled with the email address or mobile number you are trying to send money, and have opted into receive notification. An internet browser that we support, which include Internet Explorer 10.x or higher, Safari 3.2.x or higher, Firefox 32.x or higher and Chrome 38.x or higher, Mac OSX Safari 5 and higher, Safari for iOS 6 and higher, Chrome for iOS, and Chrome for Android; Local, electronic storage capacity to retain Records or Communications or a printer to print them; A valid email account and software to access that email account; An up-to-date device or devices (e.g., computer, tablet, mobile phone, etc.) All rights reserved. The use of a non-partisan subpoena requires knowledge of the rules and/or methods of non-party disclosure. Need help sending money with Zelle through your partner financial institution. Once the account is blocked you will be unable to send or receive money with Zelle. Notwithstanding this Agreement to Arbitrate, you and Zelle may choose to bring individual claims or disputes in a small claims court, provided that they fall within that courts jurisdiction. Canceling your use of the Service means Zelle will inactivate your profile and login on our mobile app, and the email address or mobile number that you enrolled will no longer be eligible to send or receive money. IF YOU ARE DISSATISFIED WITH THE SERVICE OR WITH THE TERMS OF THIS SERVICE AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE. You need more information about a money transfer using the Service. d. How to Update Your Information. For further assistance, please reach out directly to your financial institution at the number on the back of your debit card. There are three variants; a typed, drawn or uploaded signature. U.S. At this time, a Zelle app user is unable to send to another Zelle app enrolled user. You agree to access the Zelle Site in compliance with our Terms of Use, which are available at zellepay.com/terms-use and incorporated into and made part of this Service Agreement by this reference. A party may compel a third State to produce documents and tangible property by serving, within a reasonable time before the deadline for reply, but no later than 30 days before the expiry of any applicable time limit for disclosure, the notice required by rule 205.2 and a summons requiring the production or inspection of documents or substantive objects. We do not charge a fee for providing a paper copy of Records and Communications. Money sent with Zelle will be available within an enrolled recipients account typically in minutes. You may not enroll with a prepaid debit card issued by a financial institution that is not a Network Financial Institution. New 1099 Requirements. You consent to the receipt of emails or text messages from Zelle, other Users that are sending you money or requesting money from you, and the Network Financial Institutions or their agents regarding the Service or related transfers between Network Financial Institutions and you. If the payment shows completed, but the recipient has not received the money, or you received a notice that the payment failed, the money will be returned to your account. Fryberger Lender Support Team Contact. 2. Select "Don't have my card?" You further acknowledge and agree: Zelle may use information on file with your wireless carrier to further verify your identity and to protect against or prevent actual or potential fraud or unauthorized use of the Service. The transfer of money that you send or receive by using the Service is also subject to the terms and conditions of your account agreement with your financial institution. Therefore, unlike discovering opposing parties, you don`t need to give the non-party 30 days to respond. 2023 Early Warning Services, LLC. The Zelle app uses authentication and monitoring features to make your payments more secure and give you peace of mind. Territories include American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. THE SERVICE IS INTENDED FOR SENDING MONEY TO FAMILY, FRIENDS AND OTHERS YOU TRUST. Fees, when applicable, will be displayed prior to each use of Service. BY AGREEING TO THESE TERMS, YOU ALSO AGREE TO THE TERMS OF THE ZELLE APPPRIVACY NOTICE (THE PRIVACY NOTICE) REFERENCED IN SECTION 5 OF THESE TERMS AND THE ZELLE NETWORKS E-SIGN DISCLOSURE AND CONSENT (THE E-SIGN CONSENT). Tell us the dollar amount of the suspected error. AN UNAUTHORIZED PERSON HAS DISCOVERED YOUR ZELLE. Please read through the terms and conditions and check the box to accept. By using the Site, you hereby submit to the exclusive jurisdiction of the courts within the State of Delaware and waive any jurisdictional venue or inconvenient forum objections to such courts. Sending Money; Debits by Network Financial Institutions. Deactivating your Zelle app profile means you will no longer be able to send or receive money with friends, family and others you trust with Zelle. If you are enrolled with Zellein your financial institutions mobile app or online banking service, their support team will assist you with your lock out. c. How to Withdraw Consent. to prevent, detect, and protect against security incidents, fraud, and prohibited or illegal activities; to perform services (for us or our service providers) such as account servicing, providing customer service, fulfilling transactions, verifying consumer information, providing analytic services; for internal research for technological improvement; to verify the existence of your financial account; to research and resolve issues related to transactions you sent or received; to debug to identify and repair errors that impair existing intended functionality; to facilitate transactions, including enabling our bank and credit union partners to complete money transfers between their customers and you; to notify you, by text or email, of a pending money transfer or a request for payment; to facilitate your enrollment and resolve issues relating to your enrollment; to verify changes youve made to your personal information; to create and deliver marketing communications to you about. 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